Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

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Shipping Policies

East Los Angeles College Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 2-4 working days.

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Returns

Full refunds on textbooks will be allowed during the first 10 school days of the Fall and Spring semesters and during the first 5 days of the Summer semester and short term courses, if they meet the following conditions:
 
 1. ALL RETURNS must be accompanied by a CURRENT CASH REGISTER RECEIPT. NO EXCEPTIONS.
 
 2. New textbooks must be returned in new condition and without any marks, EVEN YOUR NAME. New books that are refunded as used will receive 75% of the new price. We reserve the right to judge the condition of returned items.
 
 3A. Cash purchases will be refunded in cash.
 
 3B. Charge purchases will be refunded by credit to your charged account.
 
 3C. Check purchases will receive a check in about four to six weeks after the date of purchase, unless the cancelled check (front and back) are presented to the fiscal office.
 
 4. NO REFUNDS will be given to any special package textbooks with access codes, disks, recorded cassettes, or with additional text materials. NO REFUNDS on access codes kits and study-aids.

 
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Contact Support

Contact us anytime with questions or concerns via email at: elacb@elac.edu. You can also contact our customer service department at: (323) 265-8720

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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DiplomaFrame

East Los Angeles College Store

1275 Avenida Cesar Chavez
Monterey Park, CA 91754
Phone:
(323) 265-8720
(323) 265-8722

 Fall Extended Hours
August 26th: 8a-2p
First Week
Mon.-Thurs.: 7:30a-8:30p
Fri.: 7:30a-4:00p
Sat.: 8:00a-2:00p

Second Week
Mon.: CLOSED
Tues.-Thurs.: 7:30a-8:30p
Fri.: 7:30a-4:00p
Sat.: 8:00a-2:00p

Remainder of Semester
Mon.-Thurs.: 7:30a-7:00p
Fri.: 8:00a-4:00p
Sat. & Sun.: CLOSED





 ELAC/South Gate Bookstore
2340 Firestone Blvd.
South Gate, CA 90280
Phone: (323) 357-6235

 Fall Extended Hours
First Week
Mon.-Thurs.: 9:00a-8:30p
Fri.: 8:00a-2:00p
Sat.: 8:00a-2:00p

Second Week
Mon.: CLOSED
Tues.-Thurs.: 9:00a-8:30p
Fri.-Sun.: CLOSED


Remainder of Semester
Mon.-Thurs.: 11:00a-7:15p
Fri. - Sun.: CLOSED