Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order Curbside at no additional cost!

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Shipping Policies

East Los Angeles College Store is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

 

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Returns

Full refunds on textbooks will be allowed during the first 10 school days of the Fall and Spring semesters and during the first 5 days of the Summer semester and short term courses, if they meet the following conditions:

  • ALL RETURNS must be accompanied by a CURRENT REGISTER RECEIPT. NO EXCEPTIONS.
  • New textbooks must be returned in new condition (original packaging). We reserve the right to judge the condition of returned items.
  • NO REFUNDS will be given to any special package textbooks with access codes, disks, recorded cassettes, or with additional text materials. NO REFUNDS on access codes, kits and study-aids.
  • Purchases will be refunded to original form of payment.
Clothing and Supplies:

  • NO REFUNDS
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Contact Support

Contact us anytime with questions or concerns via email at: elacb@elac.edu. You can also contact our customer service department at: 323-265-8720

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Our support staff will respond within 24 hours.

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