Welcome to East Los Angeles College Store

323-265-8720 Store Hours / Contact Us
skip to main content

Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

back to top

Shipping Policies

East Los Angeles College Store is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 2-4 working days.

back to top


Full refunds on textbooks will be allowed during the first 10 school days of the Fall and Spring semesters and during the first 5 days of the Summer semester and short term courses, if they meet the following conditions:

  • New textbooks must be returned in new condition and without any marks, EVEN YOUR NAME. New books that are refunded as used will receive 75% of the new price. We reserve the right to judge the condition of returned items.
  • Cash purchases will be refunded in cash.
  • Charge purchases will be refunded by credit to your charged account.
  • NO REFUNDS will be given to any special package textbooks with access codes, disks, recorded cassettes, or with additional text materials. NO REFUNDS on access codes kits and study-aids.

back to top

Contact Support

Contact us anytime with questions or concerns via email at: elacb@elac.edu. You can also contact our customer service department at: 323-265-8720

Support Contact Form * required fields

Our support staff will respond within 24 hours.

Enter this verification code before submitting your question or comment

Enter the verification code as it is shown in the image above.

back to top