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Medical Anthropology

What You Accept is What You Teach: Setting Standards for Employee Accountability

Cohen, M
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What You Accept is What You Teach: Setting Standards for Employee Accountability

Product Description

What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to maintaining standards for teamwork and customer service. It discusses how to effectively confront and set limits with employees who demonstrate counter productive and passive-aggressive behaviors that raise havoc on group morale.

ISBN 9781886624764Edition 01Binding Paper